FREQUENTLY ASKED QUESTIONS
You have questions, and we have answers
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ACCOMMODATIONS
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MAINTENANCE
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AUDIT & SECURITY
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WORDPRESS SITE
We offer 3 standard plans
- ESSENTIAL: Web hosting plan for freelancers at €13 (excl. tax) per month
- PREMIUM: WordPress website hosting plan for €25 (excl. tax) per month
- E-COMMERCE: E-commerce website hosting package for €38 (excl. tax) per month
- CUSTOM-MADE: Please contact us
Yes, choosing a high-quality hosting service ensures high availability (99.99%), optimized loading times, and the ability to scale resources as your site grows. It is essential to choose a hosting plan that is suited to your site’s type (showcase, e-commerce, CRM, cloud).
Shared hosting divides a server's resources among multiple websites, unlike dedicated hosting, which provides resources reserved exclusively for your website. A dedicated server is ideal for high-traffic websites or those with specific technical requirements (such as CRM or cloud-based systems).
Domain name transfers, purchases, and renewals are included in the plans. You retain ownership of your domain names.
Depending on the plan you choose, we provide you with tools such as Elementor Pro for page editing and Matomo (the leading alternative to Google Analytics) for analyzing your data.
Yes, resources can be adjusted based on your business growth and your website’s performance. PHP versions are regularly updated to ensure security. We can boost performance in the event of a temporary spike in traffic on your site.
Support is available for the maintenance, supervision, and monitoring of services. Our maintenance contract and our support packages guarantee you even greater security and protection.
Choosing low-carbon hosting reduces the environmental impact of your digital operations while providing you with a secure, ethical solution that complies with European standards.
No, it’s not required, but it’s highly recommended. Maintenance ensures protection against cyberattacks, bug fixes, and the long-term viability of the site by providing backups, regular updates, and daily monitoring.
Billing is monthly or annual, with a 12-month commitment, at a rate of €55 per month (excluding tax). Customers who have signed up for Adigone Digital hosting plan enjoy a discounted rate of €45 per month, excluding tax.
Adigone Digital offers a annual WordPress maintenance contract with a 12-month commitment, renewable. If the contract is terminated by either the client or the service provider, the amounts already paid and the remaining months will be due.
A WordPress maintenance contract ensures the security, performance, and longevity of your website:
- Enhanced Security: WordPress, theme, and plugin updates to fix security vulnerabilities and minimize the risk of hacking.
- Regular Backups
- Restoration: Guaranteed restoration of the website from a backup in the event of a bug, outage, or attack.
- Surveillance and Monitoring: Continuous monitoring of the site's availability and performance.
- Protection against attacks: Blocking intrusion attempts, security scans, and vulnerability monitoring.
- Contractual Commitment: Maintenance services are covered by a contract that specifies response times and service levels to ensure the customer’s peace of mind.
- Bug fixes and technical support: Adigone Digital offers support packages 6-hour, 8-hour, or 24-hour
Without regular maintenance, a WordPress site becomes more vulnerable to security breaches, bugs, and critical outages. A service contract helps you anticipate these risks, avoid service interruptions, and reduce the cost of emergency repairs. Regularly updating plugins prevents version discrepancies and, consequently, the risk of incompatibility with the WordPress core. As the saying goes, “Prevention is better than cure!”
An annual contract generally helps spread out services over time, ensures consistent follow-up, and offers a better price-to-volume ratio. Monthly plans offer more flexibility, but are sometimes more expensive on a monthly basis and may limit the scope of the services included.
At Adigone Digital, we offer the “ WordPress maintenance contract " available as an annual plan, and for those who don’t want to commit, our 6-hour, 12-hour, and 24-hour support packages are a good alternative.
Maintenance covers updating and fixing existing code, debugging, or restoring a website, but does not include the creation of new features or graphic redesigns. Additional development, specific integrations, or major design changes are billed separately, based on time spent or through our 6-hour, 12-hour, and 24-hour support packages.
If you do not wish to renew your contract, we will stop performing backups, updates, and active monitoring of your site. All services provided under your contract will cease. Your site will continue to function as long as no major incidents occur, but the risk of hacking, incompatibilities, or unsupported outages will increase significantly.
Regularly auditing your website helps ensure it remains in good condition. This guarantees an optimized user experience (UI), enhanced security, relevant content, and effective search engine optimization (SEO) to maintain and improve the site’s visibility. Regular maintenance, including periodic audits and updates, is essential to ensuring security, stability, and effective SEO over the long term.
An audit helps identify technical and security vulnerabilities on the website, prevent hacking, optimize speed and the user experience, and thereby protect your reputation and online business.
The website becomes a prime target for hackers. 50% of attacks stem from outdated plugins or themes, which can lead to hacking, malicious code injections, and data loss. A website audit helps identify vulnerabilities so they can be fixed. Signing up for a maintenance contract also guarantees you a website that’s up-to-date and secure!
Vulnerabilities often stem from unsecured forms, weak passwords, vulnerable administrator accounts, and outdated versions of WordPress or plugins. The purpose of a WordPress site audit is to identify these risks so they can be addressed.
A technically flawless, fast website that offers a good user experience is favored by search engines and ranks higher in search results. A website audit is a great tool for identifying your site’s weaknesses and optimizing it.
More than 30 items are checked, including updates, account security, the presence of malicious code, technical performance, search engine optimization, and accessibility.
WordPress Site
WordPress is an open-source content management system (CMS) that allows you to create and manage . It is a flexible, customizable solution used by more than 40% of websites worldwide. WordPress ensures a scalable website that is easy to manage and optimized for SEO.
Website creation involves building a new site from scratch. A redesign involves revamping an existing site to improve its design, functionality, or SEO without necessarily changing the entire structure. Website creation is a custom-built solution tailored to your brand positioning. The WordPress site redesign maximizes the performance of your existing site by modernizing its design, technical infrastructure, and user experience.
WordPress requires regular updates to its core, themes, and plugins. You can do this yourself or hire a service provider to handle maintenance. Adigone Digital offers a custom maintenance contract tailored to your needs and custom support packages tailored to your needs.
Yes, it is possible to transfer an entire WordPress site (files and database) to a new hosting provider. Specialized tools or the help of a developer can simplify the process. At Adigone Digital, this migration service is included with a subscription to a low-carbon hosting plan plan (subject to conditions).
It depends on the complexity of your project; on average, it takes 4 to 8 weeks to develop a premium showcase website, using an agile approach to meet your deadlines and incorporate your feedback.
E-commerce
WooCommerce is a free, open-source WordPress plugin that lets you add an online store to your website. It is very popular for its flexibility, its many extensions, and its seamless integration with WordPress.
Yes, WooCommerce lets you sell digital products as downloads, subscriptions, and services using specific plugins. This is in addition to your “physical” products. For example, you can sell an e-book or an online course online.
WooCommerce requires a high-performance web hostingthat is compatible with WordPress, a domain name, an up-to-date WordPress installation, and an SSL certificate to ensure the site’s security.
Yes, but this is a major undertaking, and you’ll need to hire a professional to ensure that product, customer, and order data is successfully migrated. There are also dedicated plugins available to help with the transition from PrestaShop to WooCommerce, for example.
WooCommerce lets you set up shipping zones and delivery options (Colissimo, Mondial Relay, etc.). This allows you to sell worldwide or limit sales to specific countries.
Conversion rates, cart abandonment, traffic, average cart value, bounce rates, customer reviews, and customer service tickets—all to continuously optimize the store. You can easily track these metrics from the WooCommerce admin dashboard.